Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I work daily without supervision because I can manage my time and scheduled tasks well.
I work daily without supervision because I can manage my time and scheduled tasks well. The job is target based and whatever is missed during week days, I normally cover by weekend.
Pros: Meeting clients face to face.
Cons: Angry clients can take things very personal
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I am very honest and trustworthy, I am Team Player, I am quick leaner.
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Pros: Challenges
Cons: 10
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Excellent review
It good for. My self and I'm interested to work with my job at Telkom it my life Tim e and iwant to work hard to my job so that I improve my standard at Telkom company
Pros: Great opportunity
Cons: Long hours
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The way of Life
Works very well with clients as well as all staff members Has a very warm rapport with everyone she comes in contact with Follows up with clients to ensure no one feels forgotten or lost in the process Clearly enjoys the “people” aspect of his position Consistently answers the phone with a smile and a friendly hello Readily admits when she doesn’t know the answer to a particular query Receives ongoing positive feedback from clients Has become the “go to person” for clients who seek his advice to solve problems Consistently gains necessary approvals and authorizations Is able easily to switch from English to Spanish and back again Is an empathetic and focused listener Skillfully overcomes customers’ objections Deals with challenging customers without becoming aggressive Has developed a loyal customer base and a high rate of repeat business
Pros: Great team and company
Cons: working weekends
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Excellent learning curve
I've learned to work under pressure,team work and communication skill,we learned to put our differences aside with my co workers and being professional most of the time.
Pros: its a great learning area and with great opportunities.
Cons: long working hours 7am - 5am
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Excellent
Hardworker and powerful in speech and skilled in mantance and faults finding , installatimg if ADSL and routers under the influence of the company
Pros: Great
Cons: Long
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Eager to learn
Willing to work in a technical and challenging environment. Be it electronics or Information technology. I have acquire more than 5 years of experience in technical environment.
Pros: Growth
Cons: Unlivable wage
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Excellent learning curve
A typical day is assisting customers by configuring their modems, laptops and also cellphones. Troubleshooting their mail servers and connecting them. Selling them data, sim swaps and creating new contracts. Booking devices for repairs.
Pros: Lifetime break
Cons: Long working hours
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No bonus
We work as a team and very close. Ive learn how to deal with angry customers as their service is not working and we have to advise them of product change and price change as most of my clients are using uncappep internet data and the new service that is replacing their service doesn't support unlimited data. I enjoy assisting customers as they get their service back even though its in diffirent way.
Pros: Team leader
Cons: I work from 8am to 5 pm Monday to Friday no weekends
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Good Lesson Learnt
- A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job
Pros: Good Company Culture
Cons: Constant Changes hence no structure
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