Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Profile
· I am a hard working, disciplined and goal oriented person. When given a task I make sure that it gets finished before I left, I can even go an extra mile by working after hours so that I can get it done. · I prefer to work independently and also as a group. When working as group, I listen to the others inputs without outshining one another and also add my views and try to summarize it as a group. · I can also handle stressful situations quiet well. · I also used to be one of the top sellers of Telkom Products in CSAC Bloemfontein.
Pros: Growing with the Company
Cons: Working under someone who doesn't appreciate your efforts
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Stay focus when working under pressure.
I am quick learner and I believe in a team work. even if i find something irritating.I try to avoid it unless it personally affects me. I am a very calm person and focused on multi tasking while being patient.
Pros: I am looking foe better opportunities along the bussines
Cons: I am willing to work long hours eg. 10 hours per day
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Ive got excellent in customer service
Its a good place to work for nice working enviornment. Working with the customers is great and freindly co workers.ive learned that patience is key and staying hambile and calm helps you both and client.I enjoyed working as a team cause we help each other.
Pros: Great opportunity for KPI
Cons: Long working hours
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Set goals and meet target
Working here is exciting and challenging at times is stressing but you have to cope and be able work under pressure.team player and also individual,you need to reach target and be passionate about sales.make sales and do admin .do follow up with customers and build customer relationship
Pros: Incentive and commission
Cons: 45 hours per week
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Learning curve
I think it was a learning curve. I was happy to work in that department, I think now is time to move on because there is no room for improvement for me.I feel like I have reached the ceiling in that position I am in now. I would like to explore my skills and knowledge to do something different than that of what I am doing right now.
Pros: Great opportunity
Cons: Flexible hours
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Ups and downs
Its challenging in the morning but as the day progresses its just quiet which makes a day drag. I work well with my colleagues and of course there are times of downs like any other family but there are ups too. I've learned how to be balanced. I enjoy interacting with the co-workers as more often than not one speaks with people one has never seen. What is challenging is having to deal with escalations which you have no power to resolve and solemnly have to rely on someone else and if the resources aren't enough its just a constant struggle.
Pros: Courses are provided
Cons: But they get you anywhere within the company
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Functional Skills
Company: Telkom SA (NNOC SC & A) Job Title : OPS Specialist (Network Dispatch) Job Description: Core Description Do value chain analysis to monitor efficiency of Dispatch operations by identifying deviations and implementing proposed solutions. Core Competencies Fault finding procedures, Network Layout, Network Management systems, Technical Infrastructure, Telkom Policies, Telkom Procedures. Functional Skills Analytical, Coaching, Communication, Controlling Techniques, Coordinating Techniques, Planning, Problem Solving, Report Writing Techniques, System Thinking, Telephone Etiquette, Computer Literacy, Organizing, Coordinating, Leading. Attitudes/ Leadership Competencies Committed, Initiative, Adherence to Telkom procedures and policies, Punctual, Team Player, Innovative.
Pros: Attitudes/ Leadership Competencies
Cons: Attitudes/ Leadership Competencies
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Company on a progressive journey
My time at Telkom has been rerfreshing. I found it to be a company that has experienced a paradigm shift from 8 years ago when I first interacted with them. They have recruited well and are now a dynamic business.
Pros: This is being set up as a company of the future and will offer exciting prospects to employees.
Cons: None come to mind.
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Why it is my company a great employer
It is fulfilling, challenging with different avenues to develop and grow oneself. Solving problems daily regarding Service level agreements, processes to be satisfied and adhered to. Sub-ordinates with both personal and work related issues to balance. Learnt that work evolves and not static as per project including people trying to circumvent procedures, not working according to set rules and regulations. As for the people working according to SLA, it is fulfilling and satisfying to learn, grow relationships, it is most enjoyable and worthwhile the effort to keep working in this environment.
Pros: Satisfaction upon completeion of a project from start to finish
Cons: Disregard of rules and regulations delibarately by other role players in the value chain
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Good Company
I enjoy my work.The work day starts with reading emails and responding to them.Compile all the stats.for Fibre to the house projects,ME projects , National Broadband Programe and other new projects for malls and complexes. I nomaly hold the meeting with my staff every Monday to review all the projects for the past week and we meet when the need arises to discuss projects related issues.I have learnt to work with different Service Providers that are contracted to Telkom.I enjoy visiting sites and interacting with service providers and my staff and checking quality of work that is carried out .The challenging aspects of my job are time frames of projects completuions
Pros: None
Cons: None
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