Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Wonderful place to work in. awesome work experience tgat I have gained. Great managent.
My days are always busy. Fastpaced environment. Wonderful working colleagues, team players. In this short period I have worked in this company I have learnt good time management, Prioritising and working well with diverse people.
Pros: Great opportunity for promotion
Cons: Long working hours
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Excellent
I have learn a lot about call center how to handle costumes service and how to solve queries .I'm fast learner I'm also team player cause I always take part or participate in what my team it is doing.my most challenge is people who don't want to help other people it makes me to be unproductive.the people at my company are friendly that's what I enjoyed most willing to help another
Pros: great opportunity promotion
Cons: long working hours
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Supervisor
supervisor in the collection environment ......................................................................................................................................................................................................I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them. I have acquired knowledge of the Acts – National Credit Act (NCA), Financial Intelligent Centre Act (FICA), Financial Advisory and Intermediary Services (FAIS) Act, Protection of Personal Information (POPI) Act and the TCF fairness outcomes.
Pros: I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them.
Cons: I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them.
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I gained plentifull experiance.
I am a result driven self motivated individual whom strives for top results at all times. I believe that a passion for people and a great succession plan resulted in my successes in my career. I am a dedicated punctual team player and I never settle for second best. I believe that building a good and sound work relation with my superiors, colleagues and subordinates are of upmost importance.
Pros: The compony truly was people focused.
Cons: None that I can think of. It was truly sad to leave.
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I am hard woring person who likes to work in a team whos's passionate about his work.
It's very nice and friendly environment to work at African Bank my dai;y work include Review of loans and approval,making sure everyone in the branch folllow company policies and procedure at all times,opening and closing of the branch.I amalso 2ic at work, my relationship with coleagues is very good.I have learned a lot of things like writing assessment on fraud,anti money laundering,nca and product knowledge.What i enjoy most is my work and the most challenging aspects of my job was getting my FAIS Certificate (RE5).
Pros: There are opportunities
Cons: I don't have a problem with working long hours
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I am 2nd in charge if manager is not around i run the branch
i am working hand in hand with co-workers, and iam of good charector, i like working with people. i am challanged if i did not meet the target of my Branch.
Pros: rational
Cons: conservative sales
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Learning and Development curve
A typical day in my position, I fulfill Learning and Development tasks which are conducting trainings and assessing delegates on Trained modules, as well as overseeing that staff are well developed to conduct their duties and adhere to the required standards within training structure. Throughout the day I complete various administrative duties as well, including answering phones, drafting documents and emails, filing and strategic planning to meet customers needs. I also provided strong customer service and resolved customer issues.
Pros: one of the biggest advantages to working in a large company is that you can change jobs – often multiple times – and stay within the company. For someone like me who is always up for a new challenge, being able to move from Training and development team, to a marketing group, to services, and back again, provides the intellectual challenge that many people seek – without having to update the resume and embark on a job search.
Cons: It’s harder to get decisions made, and employees have less autonomy. You may have a brilliant idea, but by the time you follow all required processes, and review it with all the stakeholders, and get the executive team to buy-in, there’s a good chance that it may not even resemble what you started with.
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Excellent experience
My work experience I would not trade it for anything. Holding it together when goings are tough. Working under pressure. Dealing with different people in all works of life.
Pros: I'm eager to learn and grow.
Cons: Normal woking hours but I do go an extra mile.
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Excellent learning curve
During the past 2 years, I have acquired substantial experience in various customer service oriented positions, including a recently completed internship at African Bank. I have a firm grasp of financial procedures, in-depth awareness of current financial issues, a solid understanding of financial terminology and a strong proficiency in MS Office and related applications. I am also currently studying with UNISA for a qualification in Banking. I am seeking a position with the goal of acquiring valuable experience and opening doors to exciting new opportunities at your company. Additionally, I have extensive internal and external communications abilities, a positive attitude and excellent problem solving skills that would make me an asset to your staff.
Pros: Great opportunity to learn
Cons: Less opportunity for promotion
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I am hard woring person who likes to work in a team whos's passionate about his work.
I sit with staff while thet assist clients to see if they do the right things.I aslo beleive all staff should be treated,developed equally.We have coaching sessions with all staff,the relationship is as good as best.
Pros: There are opportunities
Cons: 8h00 to 17h00
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