Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Supervisor
supervisor in the collection environment ......................................................................................................................................................................................................I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them. I have acquired knowledge of the Acts – National Credit Act (NCA), Financial Intelligent Centre Act (FICA), Financial Advisory and Intermediary Services (FAIS) Act, Protection of Personal Information (POPI) Act and the TCF fairness outcomes.
Pros: I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them.
Cons: I am accredited Debt Collector representative I provide intermediary financial services by managing and auctioning after sale transactions and administrative queries that are received via the call centre channel. I also do outbound calls to Insurance customers who have not paid their premiums/policy about to lapse and negotiate and secure future payment by retaining them.
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Learning and Development curve
A typical day in my position, I fulfill Learning and Development tasks which are conducting trainings and assessing delegates on Trained modules, as well as overseeing that staff are well developed to conduct their duties and adhere to the required standards within training structure. Throughout the day I complete various administrative duties as well, including answering phones, drafting documents and emails, filing and strategic planning to meet customers needs. I also provided strong customer service and resolved customer issues.
Pros: one of the biggest advantages to working in a large company is that you can change jobs – often multiple times – and stay within the company. For someone like me who is always up for a new challenge, being able to move from Training and development team, to a marketing group, to services, and back again, provides the intellectual challenge that many people seek – without having to update the resume and embark on a job search.
Cons: It’s harder to get decisions made, and employees have less autonomy. You may have a brilliant idea, but by the time you follow all required processes, and review it with all the stakeholders, and get the executive team to buy-in, there’s a good chance that it may not even resemble what you started with.
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Wonderful place to work in. awesome work experience tgat I have gained. Great managent.
My days are always busy. Fastpaced environment. Wonderful working colleagues, team players. In this short period I have worked in this company I have learnt good time management, Prioritising and working well with diverse people.
Pros: Great opportunity for promotion
Cons: Long working hours
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Retail (Branch) Internal Auditor
My Internal Auditing qualification and the experience gained working at African Bank has given me a solid base upon which I plan to build my career. I am a disciplined person, I put extra effort in everything I do, persistent with challenges, can function independently and work well with others in team.I believe that my expertise, and qualifications in Internal Auditing will make me a valuable asset to your organisation
Pros: great opportunity for promotion
Cons: long working hours
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Excellent learning curve
It is a great experience to be exposed to the working world and to gain work experience . I recently started and still under training. The experience has been good so far and I am learning a lot about the Bank and the banking sector. My relationship with the workers is on a good professional level.
Pros: Great opportunity for learning
Cons: Long working hours
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Excellent customer service skills and Managing staff
I, MR. P.PILLAY, AM HEREBY APPLYING FOR A POSITION IN YOUR COMPANY. I AM A CREATIVE, INDEPENDENT THINKER WITH THE ABILITY TO WORK UNDER PRESSURE AND TO MEET TIGHT DEADLINES. I HAVE ACQUIRED A VAST KNOWLEDGE, A SOUND FOOTING AND I AM A VERY RESPONSIBLE AND SELF-MOTIVATED PERSON AND I ASSURE MY FUTURE EMPLOYER MY UTMOST DEDICATION, ENTHUSIASM, SINCERITY AND HARD WORK WILL ALWAYS BE OF HIGH STANDARD. A WELL-ESTABLISHED ORGANISATION AS YOURSELF AS MY BEST INTEREST. I AM A VERY SOCIABLE PERSON WITH EXCELLENT CUSTOMER SERVICE SKILLS AND GOOD TELEPHONE ETIQUETTE. I’D LIKE TO BE CONSIDERED FOR THE POST IN YOUR COMPANY AND GIVEN THE OPPORTUNITY, I ASSURE YOU MY CREDIBILITY, PERFORMANCE, AND DEDICATION IS OF HIGH REGARD. I AM A HARD WORKER AND I AM ALWAYS WILLING TO LEARN. I STRONGLY BELIEVE THAT A MAN OF MY CALIBRE CAN MAKE A DIFFERENCE AND BECOME A WORTHY ASSET TO ANY INSTITUTION / ORGANISATION THAT I MAY WORK FOR
Pros: Be able to grow faster within the company
Cons: Benefits your career
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Decisiveness
Working at African bank taught me to be decisive as I was in call centre environment, how I handled my clients determined my ability of negotiations where there will be win win situation. My decision on call handle they normally built relationship with client in a professional manner . I made sure that I reach to clients need where is possible.
Pros: friendly and transparent of management
Cons: movement from one team to the other
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Good experience
To work as sales Consultant for a long time is very interesting, because you gain a good idea from your colleagues. And you also being motivated in your work, i was loved my work very much. The one thing that i like most i gain a lot of experience.
Pros: Good
Cons: 8 hours
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Excellent learning curve
It is good company thought it has lot of challenges in terms of target requirement due to economy. I have learned alot in working with different individual with different goal and aspect, what i enjoy the most is team work and team play
Pros: They is no growth
Cons: Impossible targets
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I've completed my RE5
I'm Leon Malindi, 23, I live in Soweto. I'm a debt collector at African Bank and I'm also a credit life insurance claims consultant. I've also completed my RE5
Pros: great opportunity
Cons: long working hours
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