Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning experience
The working hours are too long and felt that was being under paid. Working at CCI gave me a chance in getting to work well with different people as the company has a large number of employees. It was challenging having to meet daily targets.
Pros: Work experience
Cons: Long draining working hours
Was this review helpful? 
+0 
-0
Great communication skills
The working environment ia great. We work as a family and also help one another to deliever great services to customers as a team. The worst experience is understanding the customers aince I was working for a UK campaign.
Pros: Great incentives
Cons: Long working hours
Was this review helpful? +0 -0
Good learning experience
It is a good platform for new job seekers to learn,and the incentives are good it is also a good environment to grow you get to learn more of different types of people and you learn to blend in with groups and your team,they have benefits of a medical and also have a driving School if you want to learn for driving if you working night shifts they have a night shift allowance there are good and bad days sometimes your day starts with a very angry caller but you learn how to deal with things like that day by day, what is nice is that as a team you are allowed to have birthday partys bring nice stuff to eat and play music.
Pros: Great opportunity to learn
Cons: Long working hours
Was this review helpful? +0 -0
Learning experience,
I have learnt how to work with different people, adaptable to any situation as things change anytime with growing industry. It has helped me grow from an agent to the Leader I am today. However I am looking for something where I can get a provident fund and other benefits.
Pros: Room for growth and promotions
Cons: Working long hours and holidays.
Was this review helpful? +0 -0
Learning curve
I am a 25 year old lady who is target driven and eager to learn. I aim to please and dedicate myself in all levels. I have the required experience as I have worked in a sales environment for over a year. I am available as soon possible for the post. I look forward to a favourable response.
Pros: Enable communication with different people
Cons: Long hours
Was this review helpful? +0 -0
Terrible working hours
There are too many people and less opportunities for growth for certain types of people..... Preferences is given to certain races and the working hours are not suitable for a person who has other dreams apart from being a call center agent
Pros: Job creation for youngsters
Cons: Long working hours
Was this review helpful? +0 -0
Excellent employee
Currently managing a team of managers that are responsible for 91 employees and we pride ourselves in staff engagement above all. Living the companies four pillars and bringing them to life in our everyday working lives is what most of my team catch ups are made up. The pillars are #OnefamilyOneDream #PerformanceThroughPeople #WantToWorkNotNeedToWork #PartnershipOfChoice. I have an amazing relationship with my peers, director, direct reports and frontline staff. I've learnt everything I know from my current employer in terms of business accumen, sales management at a senior level and loads more. I enjoy working as a team and achieivng goals together. I dont have any challenges aspects of my job as I have learnt to identify opportunities and work on self develooment
Pros: Great leadership team that invests valuable knowledge in their staff and development programmes
Cons: No benefits i.e. Provident fund etc
Was this review helpful? +0 -0
Good learning experience
Hectic hours and salary is pathetic and work environment is shoking Learders are loud and dont treat others with respect they swear and call agents name
Pros: Great opportunity for commission
Cons: Long working hours
Was this review helpful? +0 -0
Excellent learning curve
An amazing experience. The managers sometimes give agents a hard time and you have to sacrifice a lot of your personal needs to accomodate the long shifts and sudden changes. Other than that it is a good working environment and the fellow colleagues (agents) are welcoming and friendly
Pros: Great work experience
Cons: Long working hours
Was this review helpful? +0 -0
Excellent learning curve
CCI taught me how to work under pressure.Dealing with queries of customers difficult customers i always made sure that each and every customer is happy after the call.Had to keep up with every customer because after the call there was always another call.Being humbled at all times paid off.
Pros: great opportunity for promotions
Cons: long working hours
Was this review helpful? +0 -0
Latest Cci jobs
© Copyright 2024 Zigo.co.za All Rights Reserved.
