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Salary

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Leadership

Cci Reviews

 

Growth and development in the company how ever not many benefits for the long hours

Going on the dialer not as easy as it seems u have to be loud n energetic even at late hours work colleges were a pleasure to work with they were always friendly and kind difficult part was hitting target and ensuring we saying everything but over all it was good working in cci

Pros: Growth and development promotion opportunities
Cons: Long working hours short breaks

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I the most good admin clerk and willing to go learn

Look no further! - In response to your advertisement regarding the position I am a highly experienced Admin, competent and intellectual individual, with good interpersonal skills who wants to fill the desired position.

Pros: i like adim work because is most challenging aspects of the job i like it
Cons: i do work long time and if it means to put more time i do that to

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Exellent in learning and a keen hard worker

My relation with workers was great Alot of team work Learning alot of educational general knowledge I enjoyed the working life experience I have more knowledge now it does get abit challenging to make a sale

Pros: great work experience
Cons: nighshift long hours

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Goog working environment,Good management that we have.

We have a good working environment from top to lower management,excellent communication skills.we face difficulties in a proper subordinate way.I have gained a lot of experience in this tele communication field and iam ready to utilise it wisley

Pros: good remuneration, excellent working condiontion
Cons: long working hours ,Chasing after targets

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Fun and energetic

I loved working at CCI house the staff is caring they treat each other with so much respect and they treat like you are family no matter what ever problem you have they help you get through it the night shift was kind of challenging

Pros: Great working experience
Cons: Night shift

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Excellent Learning Curve

I’m highly organised, thorough and motivated professional, having solid experience in claims and a valuable background in customer service Working as a claims consultant, I am able to help clients to remain calm in stressful situations. I am often thanked for my assistance in making a tense situation less confusing and more manageable. In my career I have always been driven to balance between expected outcomes and full satisfaction of customers. I have an analytical mind, and am very much a team player who thrives in a stimulating and dynamic environment. I possess excellent communication skills, verbal and written. My goal is to continue learning and developing my expertise

Pros: Great Opportunity for growth
Cons: flexible working long hours

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Yes

I loved my job, there were no pressure from my manager,I performed very well.I was then promoted to Inbound Mobile and sims.I was taught to the best.I had a great manager.I was a top agent. Then I was introduced to Tv and Fibre it was difficult at first but i learnt it having an excellent Team Leader on my side.Then I was taught Upgrading and renewals.We then received new .With co-workers i received a lot of love and respect.I learnt new things all the time.I enjoyed talking to different race and culture of people. The negative thing about this job-There was favoutism when it comes to promotion. Only certain agents can be promoted.Unfairly selected.60% of the top agent has resigned, they were moved to different company were they can be appreciated.20% were dismissed in 2016.

Pros: The negative thing about this job-There was favoutism when it comes to promotion. Only certain agents can be promoted.Unfairly selected.60% of the top agent has resigned, they were moved to different company were they can be appreciated.20% were dismissed in 2016.
Cons: yes

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I enjoy coming to work the enviroment is homely the people are nice

Every day we deal with customer calling in for their insurance whether to add on driver refunds or taking up the insurance or just updating payment details or any other thing, I have a good working relationship with my manager and my colleagues its a friendly working environment open door policies, what I enjoy the most is when we go off for collaborations to skill share gain knowledge of what we can do better developments and strengths.

Pros: There are great growth oppotunities
Cons: trying to meet daily targets and staying consistent

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Excellent customer service is my strong point

I work in a team of 10 monitored on individual performance. I work on a calls to sales conversion. The environment is good its permanent nightshift but its nothing different to any company working during the day. Im a 2ic I work hand in hand with my manager to monitor overall team performance and develop and upskill existing agents and new recruits through coaching sessions.

Pros: A permanent job
Cons: Once you become a top performing agent its difficult to be promoted or move to another campaign

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Fantastic experience

I think we are a great team of professionals at CCI, we work well together and we always try and assist the newcomers, we are a team after all. The dress code is formal, in this job you have to speak professional hence important to look the part.

Pros: Great commision
Cons: odd shift plus I want to relocate

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