Overall
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Experimental Career move
As A credit controller I reconcile ban statements for the administrator , Discovery Health .The company is a debit order ad cash payment company , in terms of receiving money , with more than 1000 000 payers making payments on a daily basis. My job is to receipt the funds , split between relevant departments , and allocate as per matched daily bank statements. After that I need to release funds due to payers who have overpaid , and release amounts to relevant departments .
Pros: The company offers alot of training , computer and system nevigation , plus alot of references as i deal with alot of company payroll adminstarors.
Cons: Flexible management aproach .
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Excellent in Completing task at hand
I am focus, client oriented. When I have a task I always give it 110% of my focus. I am fast and willing learner, always on the urge to learn new skills.
Pros: Learning opportunities
Cons: No growth
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Excellent relaxed working environment
I have learnt to work independently. Make decisions in a confident manner. Holistic approach to nursing. I enjoy meeting new people from all walks of life. Helping them deal with their illness in the comfort of their homes. In depth health education given diagnosis and individual specific. A challenging aspect is finding my way to their homes. The patients are spread across the city. Some do not have actual addresses. Locating them can be challenging.
Pros: Great opportunity to grow and work independently
Cons: Long working hours
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Great opportunities to grow internally, innovative products, wellness rewards program
Working on multiple projects in day. Managing escalations and reaching daily goals on projects. Meeting and engaging with various stakeholders within the business and externally to ensure project implementation is executed according to business demands. My relationship with co-workers are purely professional and we know how to bridge the gap between personal life vs work life. There is a lack of accountability and drive amongst peers. I enjoy identifying challenges and solutions on a daily basis and trying to resolve challenges and share solutions. Challenging aspects are working with individuals that have little or no drive, no integrity and are not willing to engage in the projects.
Pros: Great opportunities for growth
Cons: Recognition for efforts and evaluation based on previous qualifications outside of the industry.
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Service Consultant
I have worked in three different departments in the past nine months. I am always willing and eager to learn new things. I love the people at Discovery, they are friendly and energetic. I currently assist with new applications. I start at 8am and leave at 4:30pm. I will be required to leave later when I start being audited. This is my second week in the new department. Assisting future members that are upset about the application process is the challenging part of my job. Since I am a friendly person, I manage to make them happy while I am assisting them.
Pros: Great opportunity for promotions.
Cons: Long working hours
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Always an opportunity to learn and grow
Working at Discovery for the past 5 years has taught me patience, resilience, exceptional customer service and working hard to achieve your goals both personally and professionally. I work a 7 to 15:30 shift and its non stop servicing of clients, making sure you go the extra mile and resolve their queries. I enjoy working with people and love interacting with them. It often gets so busy that you forget to take a minute or 2 just to have a polite conversation with your colleagues. We all have an understanding and work hard at reaching our targets. The most challenging part of my job is not being able to take a full lunch break even though we're supposed it. Theres just not enough time in the day to do so.
Pros: Always room for growth
Cons: Over worked, under paid
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Innovative Company
Great co-worker relationships, always someone to assist. Long working hours. Performance should always be exceptional. You will learn a lot about customer service - what to give and what to expect. Practical application of private healthcare funding legislation
Pros: good exposure to managed care environment, very innovative and forward thinking company
Cons: long working hours, continuously high pressure environment, process driven, changes often implemented without much consultation.
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Excellent learning curve
Nice and friendly co-workers always supportive. Learnt how to become independent and learning on the fly. Great canteen You need to work hard and long hours.
Pros: Great environment to work
Cons: Long working hours
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Learning curve
Pressure Work well in a team Have learned to e patient Meeting my targets Extended hours Going an extra mile Creating friends Work evironment is healthy
Pros: Great knowledge
Cons: Long hours
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Learning Customers
I started working at Discovery on the 26th of August 2015. It has been a real adventure and amazing as this is my first job. I work with great people who make me feel as if I'm not at work, that's what makes me feel really happy and relaxed at work. I have learnt alot about customer service and giving a customer value for their money and treating them with outmost respect. Most challenging aspect about my job is makig sure that customers are happy.
Pros: Great health
Cons: Getting to work early
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