Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent Learning Curve
Working at FNB has made me feel deeply invested as my ideas was taken seriously, as some work and some don't however the company was confident enough to invest in me. a Typical day for us is that our office can be anywhere as we only come to the main head office when we have important meetings with internal or external people. I have a amazing relationship with my co-workers who often refer to me as the clue of the team. I have learnt that we all need each other to make a department successful, trying to step on heads wont work and trying to be an island wont work. I enjoy being able to do what I love which is working with people. The challenges I faced was a daily thing for me as I not only worked with my team but I also assisted the Head of HR and the IR Managers and their respective teams and the more people there is the more complaints :-)
Pros: Get rewarded for a Job well done
Cons: Takes away some family time.
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Excellent learning and team work
At FNB we were working as a team sharing and coming with new ideas ,innovative and building long lasting relationship with customers. I have a great time with my couleges as well as my operational manager respecting each other ,guiding and protecting customer information. I have learn to respect, work hard even sacrificing lunch time and good communication skills. My challenges were multi-tasking and dealing with angry customers leave them satisfied.
Pros: good communication skills
Cons: Work long hours
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It has been a great learning curve being placed in this role/s.
FNB has treated me well for the past 5 years and I have worked with a number of awesome individuals. I can work from home or anywhere and this has made life easier as a working mom. My colleagues are awesome people and some have even become great friends. I have learnt to design elearning and orientation tools.
Pros: Flexible working
Cons: Promotion is limited as people in roles are still young
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All in a day's work
I have recently retired from the bank and with my high energy levels, acquired experience, good ethics, dedication, and admin skills, I am able to add value in the workplace. Working at the bank has afforded me much growth in attaining knowledge and experience in the corporate environment where deadlines need to be met amidst high work volumes. I am friendly and helpful at all times towards co-employees which is helpful in alleviating tension and stress in the workplace. Throughout my work career, I strive to produce work of high quality and this gives me great inner satisfaction and joy. As a quiet person by nature, communication can be the most challenging, however, this has never stunted my work relations and production due to my determination to see tasks through to the end.
Pros: Excellent growth in training
Cons: Short deadlines
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Good Company to work for
Sales - knowing the mission and vision of the bank, to grow its profit and care taking customer needs seriously and growing own portfolio through networking. Service - my typical days start with checking on business partners, and closing the incomplete cases from the previous day. Innovation - acquiring ways on how to accomplish and better own BSc, gathering plans on how to achieve and exceed the given targets. Relationship with co-workers - team work is key in my world, as helping each other lead to the success of own growth on knowledge or growth in career. What makes me tick - is to know my targets are achieved, customers are happy and the business is vision is routed in the right direction. Challenges - in the downturn economy where it is difficult to achieve my target, and receiving lots of application which we are unable to process. the client on the other hand awaiting good feedback.
Pros: Less opportunity for growth
Cons: Long working hours, in order to be in par with daily schedules, meetings, client visitation
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Great environment and learning curve for customer service
Working for first National bank was a great experience at a branch level as there is so much to learn in terms of finance and customer service. Employees working together as a team to achieve target goals as a family.
Pros: Great opportunity for customer service
Cons: Risks associated with bank robbery
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Money
Pros: Willingness to learn
Cons: Willing to work under pressure
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Dzunisani Baloyi
Assisting users remotely/telephonically, Quite an exciting environmnet, Fun, I have learnt to interact with various users telephonnically, Telephone ettiquete. I enjoy assisting with all software & hardware related queries and advise. The most challenging aspect is difficult users that I can handle swiftly
Pros: Competitive technician
Cons: Difficult users
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I am a committed reliable member in everything I do.
With my experience with customer service and banking I feel that I am most equipped for any business environment. My experience has taught skills of both working independently as well as a team leader/player.
Pros: Get the job done together with patience and perserverance
Cons: Expectations for everyone to have the same work ethics and fairness
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Upskill and expand horizons
Family feel at work, support in daily activities, excellent leadership. I enjoy working with people and delivering excellent customer service.I have learned how to work in a team and gained alot of experience.
Pros: Benefits
Cons: No opportunity for promotion
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