Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent experience driven
Quality Assurance. Great team works. HELLO Peter champion. Excellent work ethic. Superior attention to detail. Learning was an everyday activity most admired.
Pros: Great Exposure to the Complaince field
Cons: No complains at all
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People focused
working with people is challenging and enjoyable. I enjoy meeting different people and educating clients on better banking opportunities. I have learnt to work and communicate to all types of peiople.
Pros: Great Opportunities for people who have innovative ideas
Cons: long working hours
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New challenge and opportunities.
My work is not a busy and challenging as it use to be because most of our customers are migrated to self service banking channels.I have an amazing relationship with my colleagues we a team.Ive learned to deal with dificult angry customers and olso my sales skills on how to sell a product has been sharpened.I enjoy working in a demanding role because it keeps me active and wanting to prove myself.Making sure that i remember everything i did when assisting customers is a skill ive learned to master.
Pros: Meeting and working with diferent customers teaches me alot.
Cons: Deadlines can come with pelnaties.
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Excellent
I do customer services,having to manage a team of consultants and tellers hence assisting a high volume of customers.it is a good experience I also attended to quires for ADTs together with the one for consultants.
Pros: Growth
Cons: 8 to 6
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Seeking new challenges
I'm writing to express my interest in the recently advertised role. I believe I could bring valuable skills and experience to the business that would make me an ideal fit for this position. I have 8 years of experience in the Finacial Institution and a have assisted in various roles from Team Leader, Multi skilled Consultant and Branch Consultant and have relieved in tha administrated aspect of the Business aswell. I am a motivated and accomplished sales representative attentive to details with outstanding follow through. Proficient in building long term relationships and place high importance on customer satisfation. I have sufficient experience in the finacial field and have learnt various abilityies during my employment from sales and service to administration. I therefore believe that my knowlefdge and expertise would be beneficial to the company Thank you for taking the time to consider my application, and I look forward to hearing from you.
Pros: Large well established company with loads of growth potential
Cons: Long hours.
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Great exposure
Customer service and crosselling the company product working with society it is very nice but also challenging because you meet different character every time at the sametime you need to be professional at all time, what i most like with my current jobs is that evertime i assist the client the leave my dest with a smile and also teaches me to treat people equally no matter wath and the most thing is to keep the healthy environment with my colleagues
Pros: Great opportunity
Cons: Long hours even work on a Sunday
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Excellent innovative experience
FNB is constantly making new innovations making banking even more easier and -practical. It is always amazing of being part of implementing thier innovative ideas. we have a great team of employees and i get on well with all of them.
Pros: great opportunity for promotion
Cons: long hours
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Career growth
resolve social media complaints as soon as they come in. claim you own work to accumulate stats. i have learned emotional intelligence with working with people as our departments suffers from the pressures of the credit card division as a whole. the quicker you resolve complaints the better it looks for the team's turnaround time. i am not micro managed and everyone is accountable for their own work. customer satisfaction is our key competency. lack of communication in departments that cause customers to communicate is my main challenge.
Pros: great opportunity and career exposure
Cons: information overload
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The working enviroment is proffesssional and hygien is average.The company culture is solid.
I am a 32 year old ambitious female who holds a NQF Level 5 National Certificate in Banking and am prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my leadership skills which have proven to be an asset in the banking industry. I am able to work accurately under pressure,therefore proving my administrative skill have been tried, tested and approved. I am looking to secure a significant role in your company that, which will provide opportunities for further development and progression.
Pros: n/a
Cons: n/a
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Excellent leanting
You learn a lot. Training is great. Lots of hard work. Doing different things. Doing various functions and assisting with clients. The bank is great and great staff and people to work with.
Pros: Great for learning in different departments
Cons: Long hours
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