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Multichoice Reviews

 

The experience was scintillating.

The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.

Pros: growth was slow
Cons: none

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Superb learning opportunity

Greetings to all I Mr Daniel is looking for a vacancy where it's customer service based. I'm very subtle, but competitive, passionate about my craft. Goal driven, ooze energy "positive energy" and I always make sure my work talks louder than my voice. I'm not only looking for a job, I intend to have a the time of my life at that institution not only that I want to be an asset to the organisation. Regards X.

Pros: growth
Cons: Long hours

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Good learning curve

Good learning curve. Learning how to deal with different clients.No growth.No opportunity for promotions.No good functional work relationship with senior executives.

Pros: Great for learning purposes
Cons: No growth

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Vibrant and innovative, Niche products, Casual culture

Company tends to operate in silos. Change is constant and adapting is compulsory Learning and Development opportunities are vast. Budget restrictions hinders certain growth objectives Company portrays a casual, yet innovative atmosphere Co-workers worked as a close knit team with high morale, however challenges arouse when team merged with marketing department. Well established and deep rooted trade relations Too many strategy meetings which led to overtime in order to catch up on various projects. Integrating the marketing and sales team was a huge positive too in that it meant a united objective had to be met in terms of marketing and sales plans

Pros: Huge corporate with various departments, where growth could be possible
Cons: Constant restructuring to align company with objectives, dampened spirits throughout

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Good environment, freat benefits

Multichoice is great place to work but has its challenges. The paid TV industry is currently fighting for its existence due to increasing piracy trends. Job security can be a concern but the company is investing resources in penetrating the online space.

Pros: Good benefits, friendly environment
Cons: Little room for promotion and growth

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No growth, incompetent mananagement, poor salaries, high kpis,no growth

No growth, incompetent mananagement, poor salaries, high kpis,no growth. Long hours ,unreasonable line managers .company values and culture not lived up to the same standards as written

Pros: No growth, incompetent mananagement, poor salaries, high kpis,no growth
Cons: No growth, incompetent mananagement, poor salaries, high kpis,no growth

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I have learnt how to be patient with people

I assist customers with technical, mobile, billing, extraview &boxoffice queries. We are structured in teams so that it can be easy to manage us.I have learnt to be patient with people &customers. I enjoy when i am given the opportunity to look after various teams it opens me up to how to deal with difficult customers & having to resolve their queries immediately as I have all the necessary tools to do so.The most challenging part of my job is when i have to escalate queries due to system errors instead of resolving them @ first hand.

Pros: acting as a supervisor
Cons: shifts

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EXCELLENT LANGUAGE TO THE CLIENT

I am always being my self in the workplace committed my self in my job and i am a reliable man for an emergency issues in the work place . the company must benefit from me as i choose to work the company and i have a good relationship with other people in the workplace and also to respect the workplace

Pros: i really believe that in the workplace action speaker than words
Cons: 11 hours a day

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Acquired Great Experience.

Working at Multichoice is wonderful experience. I acquire knowledge everyday simple because there is a lot of processes and operations within the organisation. MultiChoice has a lot of opportunities that one can build her/his career. I would recommend anyone who wants to work at MultiChoice to be open minded and be willing to learn new things that are out of their comfort zone.

Pros: Great Opportunities
Cons: Normal working hours

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Working for multichoice was a great experience

A typical work day at multichoice is helping customers solve their problems whether it be technical or financial also welcoming new customers on a daily,all employees at Multi choice are like a family there is good relationships between everyone.the best part was when we celebrated the 30 years of great native (anniversary), the biggest challenge is trying to calm down a irate customer to listen to you and to make them understand what the problem is.

Pros: Opportunities for promotion
Cons: Shifts

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