Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Superb learning opportunity
Greetings to all I Mr Daniel is looking for a vacancy where it's customer service based. I'm very subtle, but competitive, passionate about my craft. Goal driven, ooze energy "positive energy" and I always make sure my work talks louder than my voice. I'm not only looking for a job, I intend to have a the time of my life at that institution not only that I want to be an asset to the organisation. Regards X.
Pros: growth
Cons: Long hours
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Helps with understanding of customers and the brand
I'm currently employed as a customer service consult in high call volume inbound call centre by Multichoice, My duties are assisting in resolving customer queries relating to billing and technical , activating of new accounts ,data capturing, escalating to the technical department? Logging of all calls, generating sale leads, making outbound calls to customers to follow up on queries, loading of payment details, advising on billing and scheduling of adhock debit orders for customers, My skills are good time management, efficient, work well under pressure, multilingual , good with multitasking and work well under pressure.
Pros: Different departments for growth
Cons: Working shifts
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Impressive company
Multichoice it's a good company to work for because I have meant a lot based on controlling my anger towards the company not the company only but also in the outside world of the business and building rupaul .The nice thing about working at multichoice is that the is weekly/monthly incentives that motivates the employees to do more.the relationship with my co-workers it's amazing because you can be able to approach them when you have personal problems. The most challenging thing about multichoice it's punting when I say punting I mean selling an insurance and pricelock because you have a target to reach in a month and working hours that a very crazy
Pros: Multichoice has growth but you need to have a qualification because most of the post needs a qualification
Cons: Working hours are just okay.the problem is when you work a late shift knocking off at 23.00 you need to provide your self with transportation to home or to the rank
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The truth
A typical day would include answering of calls and asisting customers with account queries and technical queries. The environment is free yet professional and one can easy get along with the people around. In the time i have been with the company, i have learnt most of what there is to know about decoders and accounts. What i enjoy most are the laughs i share with my fun customers. The most challenging aspect of my job is knocking off at 11pm.
Pros: Big company
Cons: Long working hours and too little pay.
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Excellent Learning Curve
Multichoice it was a great company to be , I learned how to troubleshoot and fix where needed.giving good customer good service, learned how to talk to customers handling different issues in IT.the inviroment was good .the challenge is wen we deliver goods to customers.
Pros: Great opportunity for promotion
Cons: normal working hours
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Learning environment
I have learn a lot from the testing team as well as from developers. The company practice agile methods and in a team we do scrum ceremonies, it was an eye opener. Testing is done from component level where developer finishes a task then that feature is test in QA environment to make sure it works. Then integration testing is done in Staging environment to make sure the feature work well with other software then deploy to Production like - Canary environment to do your system testing then live we do acceptance testing.
Pros: Working environment
Cons: No room to growth
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Gooday company
Dear Sir/Madam I am applying for customer relations consultant position available, At your convenience, I'd appreciate the opportunity to discuss my candidacy for the position, You can find my cv attached to this e-mail. I am looking to bring my call center related experience and skills including: *Excellent Communication Skills, Customer orientated, Excellent telephone Manner, Self driven,Motivated, Dynamic, professional,ability to work under pressure, Team player,problem solving skills, relevant computer skills (Microsoft Office.),good listener,Solid work ethics and Desire to excel, Thank you for your consideration,I look forward to hearing from you soon. Sincerely Lionel Hardy
Pros: No opprotunity
Cons: excellent working environment
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Deligent worker
I'm confident person that I could make a contribution and add value as part of a large team in any company. I'm innovative, creative. Good communication skills good interpersonal skills. Diversified in terms of culture and adapt easily to any kind of environment. ...typical day at work will be helping clients to make payments into their account help with reconnection's and fixing technical problems they come across....have a good relationship with my Co workers including my team leader...I have learnt that customers always first...and need to work n xtra mile to exceed their needs....challenging aspects will be system not working...cause it will prevent me from doing my job and offering a kick ass effortless service.
Pros: Opportunity for promotion
Cons: Long hours
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Excellent learning curve
To whom it may concern In response to your current job advertisement, I am pleased to submit my curriculum vitae because your job requirements are closely matching my career interests and work experience. Along with my matric, Management Assistance N5 and about to finish my N6 this semester, again with my 4 years of hands on experience in marketing both outbound and inbound , I am confident in my ability to become a central member of your company. During my consultant and marketing related jobs I have gained strong peoples skills and working hard. My CV provides more details about my specific clerical As an experienced and dedicated candidate, I welcome the opportunity to meet with you, to discuss how my education, experience and skill set would be beneficial for your company. I can be reached on 0769122013 or naleditheorry @yahoo.com. Thank you for your time and consideration. Sincerely
Pros: Great opportunity for growth
Cons: long working hours
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I am a great person to work with
Aim is to secure a position in an environment where I can fully utilize the knowledge and skills that I have acquired, while studying and during work experience. I possess excellent analytical, and communication skills (both verbal and written). I possess antiquate and interpersonal skills. I work well in a team and I am a committed self-motivated individual who is also willing to learn.
Pros: opportunity to grow
Cons: Shifts
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