Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Multi faceted learning experience
Legal Secretary Duties Labour Relations Rep Operational Management Microsoft Office Advance Data Çapturing Communication Skills Business Process Management Conflict Resolution Chairing Disciplinary Proceedings Managing Incapacity in the Workplace
Pros: Amazing opportunity for learning
Cons: None
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Learnt how to sell insurance and mobile as well as fixed line products
Pros: Hard working and focused
Cons: 11 hours
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Functional Skills
Company: Telkom SA (NNOC SC & A) Job Title : OPS Specialist (Network Dispatch) Job Description: Core Description Do value chain analysis to monitor efficiency of Dispatch operations by identifying deviations and implementing proposed solutions. Core Competencies Fault finding procedures, Network Layout, Network Management systems, Technical Infrastructure, Telkom Policies, Telkom Procedures. Functional Skills Analytical, Coaching, Communication, Controlling Techniques, Coordinating Techniques, Planning, Problem Solving, Report Writing Techniques, System Thinking, Telephone Etiquette, Computer Literacy, Organizing, Coordinating, Leading. Attitudes/ Leadership Competencies Committed, Initiative, Adherence to Telkom procedures and policies, Punctual, Team Player, Innovative.
Pros: Attitudes/ Leadership Competencies
Cons: Attitudes/ Leadership Competencies
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Team player
Telkom Warehousing is one of the department you learn new skills every day you interact with customers in most times You also get chance to relocate without the department for example receiving picking and despatch so according to my understanding you will be able to master the whole functions within the department.
Pros: Warehouse operational manager
Cons: 8hours
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Excellent learning
Working envis great working with different customers and i am a team player but i do enjoy working alone,i enjoyed learning new tectics everyday from the bulletins. Working hours were more challenging because was spending less time with my family,especially on weekends
Pros: Opportunities
Cons: Long working hours
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Telephones skills, emails,able to handle high calls volume and time management in customer service
I have learned that customer is always right, I also have learned how to handle an irate or angry customer, skilled in internet connections, such as broadband setup , emails setting, team work and contributions within the team, helping the co-worker, I have typing skills , I have learned to be patient and helpful and try to achieve the company's goal, I having a good relationships with co-workers , avoiding late coming and absenteeism and be a good performer to the company.
Pros: Training opportunities and performance
Cons: 12 hours a day
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Excellent working conditions
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
Pros: Room for growth
Cons: stressful environment
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Excellent knowledge and experience
To start a day in good mood and prepare the work flow sending & reading emails to coworkers , manager enjoying challenges everyday cos I learn each moment on new things to growth
Pros: Promotion
Cons: Enjoy working till late
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Good learning curve
I have an experience in the company.I am a hard worker.I am honest and reliable.I learn very easily.I like to work as a team and individual. I am punctual on time. I learn a lot of skills and experience in the company.
Pros: There is no growth
Cons: Working ours is fine
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CREATIVE THINKING
Reporting a fault Resetting the line, Checking Accounts Taking the complaints on customers line Providing progress on the fault Technical supports on ADSL Communicating with the customers daily Troubleshooting with customers, problem solving Accurate information to customers Supporting customers remotely Working with all operating system Telkom internet support on emails selling processing orders follow up on queries escalations attendence
Pros: PERFOMANCE DRIVEN
Cons: ADHERE ON SCHEDULE
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