Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Good support system for growth and promote equity
My last employment was at CCI call center in Durban my first time in the industry, I learned a lot working in teams and supporting each other during our trying which we also applied in the work environment I enjoyed myself. The company had lot off growth opportunity within the existing employees , the only challenge for me working hours worked from 2mp to 2am and i was writing my final exam of my marketing degree for that reason I had to leave
Pros: Great opportunity for growth
Cons: Long working hours
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Good Environment
I am a reliable person self driven and bubbly. I have work as office admin for minimum 8 months and i do have Computer literacy and good communication with people. Working in the office is my dream job so that am applying for this position as a receptionist.
Pros: Good opportunity to growth
Cons: Long working hours
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Slow learning
Have had entensive experience in: Sales Inbound and Outbound Admin Data Capturing Quality Back Office Management 9 years of long service in the company
Pros: Medical Aid
Cons: Working hours 10am to 8pm
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Not the best place to grow
Terrible growth structure for people that want to progress fairly. Only those that have friends in higher management progress and fail later on due to poor judgement by their peers.
Pros: Great starting place to gain experience
Cons: Terrible growth structure
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Fast learner
I'm very positive out spoken driven person. I love interacting with others and helping people. Im a strong believer in God and love beyond words for the people I hold close to me
Pros: Helping people
Cons: Putting in hard work pays off
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Learning new things daily
You deal with difficult customers every day and learn how to exercise patience and control. A typical day is trying to please every unsatisfied customer who calls and trying your utmost best to solve their query. We support and rely alot on each other as colleagues to get the job done.
Pros: great opportunity to diversify
Cons: long and late hours
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Excellent manners
Can work well under pressure, always efficient and pro active loves challenges im always willing to engage in orienteted activities, would prefer to work normalhours and no weekends since im a part time student.
Pros: None
Cons: Normal hours
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Th working conditions are good
The hours are too long for the pay im receiving and the job is stressfull as im dealing with clients that arw mostly calling because they are unhappy so the job isnt as easy as moat people make it out to be but i jave learnt to best deal with pressure under different circumstances
Pros: Interacting with different kinds of people on a dairly basis
Cons: Long working hours
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Good experience
It's a very nice working environment with good people in place. people that have helped me with my job discription in many ways. I and the co-workers have had a good working relationship with no arguments at all. I have learnt that hard work pays off and that anything can be achieved as long as one is prepared by all means. I enjoy the environment of the worplace.
Pros: Great job opportunity
Cons: Long working hours
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Excellent learning curve
work stations that include a computer for each agent, a telephone set/ headset connected to a telecom switch , and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network , including mainframes , microcomputers and LANs . Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration . The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company's customer relationship management .
Pros: Uncapped commission
Cons: Long hours
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