Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Cci Reviews

 

Poor management

NoPpor communication skills Poor Management I don't think the Operation managers have matric Nonsense workplace No reward for your hard work Their services are rubbish, customers are always complaining about the rubbish services We keep apologizing for the rubbish services they are proving Now we are required to keep a positive 5 nos in order to get the incentive If you get sick you don't get it

Pros: N/A
Cons: Long working hours

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Excellent learning curve

My experience with the company was very helpful gained excellent knowledge and excellent communication skills although it was not enough salary the environment was a fun place to work in

Pros: Great opportunity for helping customers
Cons: Long hours and less salary

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Lack of transformation

Poor treatment of employees, no regard for human rights.. Management does little to protect employees from harassment and do not respect the employees.

Pros: None
Cons: Toxic work environment

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Working hours

at CCI they gave me financial stability and experience plus I was also able to provide for my family as well he environment was great to work at managers were great problem was with lunch breaks n long working hours to it was a great place to work at but due to family responsibilities I had to resign and now am really to face the world again and be able to provide for my family

Pros: Financial stability
Cons: Long working hours

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Working as s customer services agent is not very easy

Getting to work with international customers is a good experience as you get to learn new things with each passing day but the working hours are long which makes it difficult for a person to focus on any other aspect of their life..and the salary isn't enough given that most call centres are away from the cbd so you end uo spending an exorbitant amount on transportation being left eith close ti nothing

Pros: Get international call centre experience
Cons: The work hours are long,you don't get time to do anything else

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.

Co-workers are awesome however, the management Work overload and the amount paid does not correspond and so there’d be issue regarding payment of overtime

Pros: Great opportunity to make money if you don’t have good qualifications.
Cons: Long hours, unstable Shift schedules,

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It was a very good environment however I am looking for growth and prosperity

It it was a very good environment however I am looking for growth and prosperity.................................................................................

Pros: Excellent management
Cons: Long working hours

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Excellent learning curve

I am able to handle multiple tasks on a daily basis. I have a degree in Marketing Management, I worked in sales and customer services for about 3 years.  I am a dependable I am able to handle multiple tasks on a daily basis. I have a degree in Marketing Management, I worked in sales and customer services for about 3 years.  I am a dependable person who is great at time management. I am hard working, honest and loyal, I have built up a variety of skills over the years  person who is great at time management. I am hard working, honest and loyal, I have built up a variety of skills over the years 

Pros: Great opportunity for promotion
Cons: Long working hours

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Local and international experience

BUSINESS PROCESS OUTSOURCED,. Excellent opportunity and excellent working environment in shared services nt, services BPOllent ellent. Dynamic environment and services offered ti bith local and international markets

Pros: Excellent environment
Cons: Turn around times

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Journey at cci

Working at cci has been quite a journey i started of as a sales agent then moving on to becoming a team leader ive spent the last 4 years as a team leader now taking on the new role as a health and safety Rep, cci has taught me alot about people's skills, the most challenging part was the working hours especially when u meed to maintain family time and accommodate work, its been a journey to remember, the Company has sent me for

Pros: Good salary
Cons: Long working hours

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