Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I gain alot of customer care experience
LERING KHOTSO MAIMANE FORESTHILL, South of Johannesburg 0848062376/0663678941 lerengmaimane1993@gmail.com Dear Mr. / Mrs. /Ms I am Lering Khotso Maimane an extrovert ,but also hard work driven individual. You will see from my CV that I have computer skills, bartending, communication skills and call centre skills . I am eager to learn more, I am a friendly individual and will make sure clients feel welcomed. I have first rate communications and customer service skills and a pleasant and friendly manner. In addition, I have very good word processing and computer skills. I am an organized individual, and do tasks to the best of my abilities. I believe that I would be a valuable asset to your team and give a professional image to the company. I am confident in my learning abilities and I am adaptable to situations. Thank you for your time. Yours sincerely Lering Khotso Maimane
Pros: I got CERTIFICATE IN CUSTOMER CARE SERVICE
Cons: 8 HOURS
Was this review helpful? 
+0 
-0
Learning curve
I am able to work well on my own as well as in a team work, I believe in team work is essential to build a strong organization to became a successful organization I have strong understanding of customer service, I am energetic with positive attitude, meet deadlines while keeping clients happy, I have strong communications skills at all skills, able to handle customer complaints, ability to interact well in a team, I have a personal approach and pleasant with calm personality, attention to detail and general office administration What I love about my Job is that with each client I learn something everyday New terms and I enjoy it I work well with my co-workers as a team I also work a POC
Pros: Great apportunities
Cons: Working Long hours
Was this review helpful? +0 -0
Hard working and always have room to learn new staff
Work as sales consultant at bayport duties we pre approval of applications and data collection. Work at merchants vodacom as a customer care agent and my duties answering large volumes of calls ,data capturing, calculating itemised statement and billing
Pros: Yes
Cons: Yes
Was this review helpful? +0 -0
Good starting point.
As a call center representative you must be very patient and you must also know how to talk to people because we deal with people all day everyday, sometimes he get hung up on and sometimes we get cussed out but we learned how to handle it. The workplace enviorment is very relaxed and friendly and the paychecks are very handsome.
Pros: Great kick start of a career
Cons: No growth
Was this review helpful? +0 -0
Excellent
I had a great opportunity working for merchants however working environment is not healthy mentally and the salary is too little yet even though the target is reached and the exceptional service is given to the clients There are favouritism.managers do not know how to communicate with staff they are so unprofessional
Pros: No opportunity
Cons: Long working hours
Was this review helpful? +0 -0
Excellent Client Services
Change Management, Incident Management, Problem Management, Service desk Operations, Process Improvements, SLA Management, Major Incident Management, Vendor Management, Data Center operations, Service Delivery Management, Escalations and etc.
Pros: Great growth opportunities
Cons: None
Was this review helpful? +0 -0
A very fast and hard worker,manage very well with computer and eager to learn
We deal with very impatient customers some who are not even willing to get and explanation of what you have to say,you have to have soft skills to be in a company like ours,have to be patient,be able to multitask and generate the system fast.
Pros: overtime working on weekends
Cons: work longs hours and weekends
Was this review helpful? +0 -0
Teaches one to work under pressure
Well you learn that team work makes the dream work.We work together as a team in order to reach the target Nd get incentives. It always a business hectic day especially when there is a high call volume.I have learnt to control my temper cause you deal with different individuals ,you learn to share and most of all you learn to care for your colleagues more than yourself.I enjoy that for every great job you do you get rewarded.
Pros: Stepping stone
Cons: Flexible shifts
Was this review helpful? +0 -0
Good exposure
Exposed to different accounts and processes. Though it’s hard to settle in after the section 197 that took place in October. The company has a lot of accounts and is internationally recognized.
Pros: Flexible shifts
Cons: No growth opportunities
Was this review helpful? +0 -0
Great call center experience
I've learned to handle both soft and cold calls. Making sure that I provide great service to our customers and also ensuring that the customer raise their satisfaction through survey. It is a great working environment
Pros: The chances of growth are slim
Cons: Normal working hours
Was this review helpful? +0 -0
Latest merchants jobs
Territory Account Manager (6 month contract)
Durban North
KZN Territory Account Managers (Merchants/Restaurants/Hospitality) - 6 month contract
Durban North
Fraud Consultant/Agent (3 month contract)
Johannesburg
Operational Technical Lead
Sandton
Support Admin Consultant
Pretoria
Head of Cards & Business Development (Kenyan Locals Only)
Kenya
Head of Cards & Business Development (Kenyan Diaspora)
Kenya
Intermediate Developer – Permanent / Cape Town / /Hybrid – R530k PA
CapeTown
Senior C# Software Developer with AWS – Cape Town (Hybrid) – Permanent – up to R1.1m per annum
CapeTown
SENIOR SOFTWARE DEVELOPER - (C# AND AWS) – CAPE TOWN AT R1.18MIL PER ANNUM (HYBRID)
CapeTown
© Copyright 2024 Zigo.co.za All Rights Reserved.
