Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Stepping stone
Its an excellent stepping stone and a new field were am currently learning new things and gaining experience. The is great potential for growth as opportunities arises more often and the company has initiatives for reward and recognition for its employees.
Pros: Great potential for growth
Cons: Shift work
Was this review helpful? 
+0 
-0
Excellent place to work
It was a great place to work at I really enjoyed every moment of it. I learned a lot and everyone was very supportive when one needed assistants and there's a lot of room for growth.
Pros: Great Opportunity
Cons: Long hours
Was this review helpful? +0 -0
Great learning curve
Ive learned alot at multichoice, alot about customer relations and how to deal with different personalities. Its been a great experience. MY Day to day activities included reporting in on time , receiving calls about financial /technical issues, assisting customer with issue at hand , reporting to supervisor if necessary. I learned how to be an independent team player , that sometimes you need to go an extra mile for customers
Pros: learning curve
Cons: long hours
Was this review helpful? +0 -0
Learning the hard way
I work in a very friendly environment where its a social media department, with very polite and yet intelligent colleagues. I've learned independence within the department as we sometimes work from home. The only challenges we face is the escalation which takes time to be resolved and that leads customers irate.
Pros: I moved from the contact centre to Social media department.
Cons: Shifts are tiring most of the time, especially the 3 to 11 shift.
Was this review helpful? +0 -0
Great learning Curve
Micro management. You learnt to follow company process and SOP document down to the T. I have learnt that managers are also humans that take boardrooms conversations personal and keepp grudges. I enjoyed working with my teams and the company culture overall. The schedule and working hours are most challenging.
Pros: Great corporate culture
Cons: No work/life balance, discrimination is real.
Was this review helpful? +0 -0
Gooday company
Dear Sir/Madam I am applying for customer relations consultant position available, At your convenience, I'd appreciate the opportunity to discuss my candidacy for the position, You can find my cv attached to this e-mail. I am looking to bring my call center related experience and skills including: *Excellent Communication Skills, Customer orientated, Excellent telephone Manner, Self driven,Motivated, Dynamic, professional,ability to work under pressure, Team player,problem solving skills, relevant computer skills (Microsoft Office.),good listener,Solid work ethics and Desire to excel, Thank you for your consideration,I look forward to hearing from you soon. Sincerely Lionel Hardy
Pros: No opprotunity
Cons: excellent working environment
Was this review helpful? +0 -0
Learning curve
I like assisting customers, especially the vurenable ones,I learned many things about the product ,but I feel the is no growth in the company, ESPECIALLY if you want to go to other departments.The structure of the company it's the business and call centre.
Pros: Good to know about technology
Cons: Sometimes you have to do overite for extra money
Was this review helpful? +0 -0
Excellent work ethics
These growth and opportunities Great management Pressure Your review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job
Pros: Growth and opportunities
Cons: Long work hours
Was this review helpful? +0 -0
Excellent learning curve
My daily working day will be to assist client who need assistance with their Dstv account whether i technical,billing or just a general query. Relationship wit co-workers is an amazing experience for me because i get to meet different people from different background and culture which allows me to learn more languages.This also learn a lot from each individual as we all have different experiences. Learnt patience is more important when it comes to people in general whether it a client or a co-worker it still means the same in different ways. I enjoy helping clients and i enjoy the environment it always a vibe and competition amount teams and also among individual. Having to deal with an angry client and having to find a way forward to satisfy the client course sometime client doesn't always know what they want.
Pros: great opportunity for incentive
Cons: Shift
Was this review helpful? +0 -0
Excellent Learning Curve
For the last 5-6 years, I am deeply involved with my administration work to a point where I got appointed a Management role for creating a filing system which was one of my Business Administrator Services NQF4 model activities. I consider myself lucky that I got an opportunity to work at different levels like assisting managers and coming up with ideas that would benefit a company in the long run. My main strength is the ability to maintain a great report within an organization and my attention to detail when it comes to raising purchase orders, on-boarding supplies as well as approving and rejecting supplies on SUS/SAP. My leadership skills had improved tremendously in my current role to a point where I got the opportunity to do Site Visits and working on two amazing systems such as Coupa, Fusion and Metrofile.
Pros: Great opportunity
Cons: Team Work
Was this review helpful? +0 -0
Latest Multichoice jobs
© Copyright 2024 Zigo.co.za All Rights Reserved.
