Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Looking for growth
Looking for new development. Looking for it anywhere I can can grow and earn more for a better life. Opportunity is highly appreciated.
Pros: Culture is good
Cons: No growth
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Served the industry well.
My career at Nedbank started 15 years ago from November 2000 to date. Part of my initial responsibilities included Card and Merchant Fraud Investigations. Heading up the Card Forensic Investigations area, within Nedbank. There are seven staff members reporting to me. I represent Nedbank at various Forums including SABRIC (South African Bank Risk Information Centre). I have regular dealings with the three Card Associations, Department of Justice, SAPS and various stake holders, within the banking industry. Interaction and regular meetings with the Card Associations as regulatory body. Visa, MasterCard and American Express. Internal and external investigations of Third Party Vendors I am always willing to learn new things, and give freely of the knowledge I have. I believe that you are never too old to learn and never too young to teach. I pride myself in willingness to learn and grow within a company. Always be positive
Pros: Great opportunity for a new challange
Cons: Don't be negative
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Learning platform
Answering calls with client queries.. making calls to clients who have arrears on the personal loan accounts.. Working there has been great, colleagues are good to get along with. Team buildings and functions are well planned and everyone looks forward to take part.
Pros: Opportunity for growth
Cons: No over time
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My Review
As an Information Technology, Business Analysis experienced and qualified person with education and 5years of experience in Information Technology and 2 years in Business Analysis / Business Process Modelling. I truly believe in mentoring as I know one can deliver impressive results through it. I have gained wealth of IT knowledge, Project Administration, Business Analysis and Business Process Modelling which I acquired in reputable organizations. I am a stable, social, dynamic, intuitive, intelligent and a people's person who is also highly motivated and can multi-task easily.
Pros: Understand the business requirements, and through a structured process documenting, validating and translating it into functional specification that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution. Interfacing between the business client and development team with requirements for the business and functional requirements. Working with multiple business area that requires deep integration of solutions. Building and maintaining strong relationship with stockholder.
Cons: Understand the business requirements, and through a structured process documenting, validating and translating it into functional specification that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution. Interfacing between the business client and development team with requirements for the business and functional requirements. Working with multiple business area that requires deep integration of solutions. Building and maintaining strong relationship with stockholder.
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The only constant in life is change, i believe in growth
Turnaround times are one of the key components in my current role. Collaboration with other departments within the Bank that services my clients. I have good respectable relations with my co-workers. I build mature/honest relationships with my co-workers that enables us to have difficult conversations when we need to and hold each other accountable to operate as functional teams. I all the knowledge about the role I was in at the time in a short space of time. Business Banking Admin I drew up credit agreements, letters of guarantees, reconciliation of suspense accounts, open and closing of chq account, queries etc. Service Manager - I didn't only learn the technical functions of the role but also people skills as I dealt face-to-face with client. How to handle conflict or calm down a frustrated client. Also lessons that that
Pros: Variety to learn about
Cons: Far to travel
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More experience
More confidence. Very friendly. Good communication skills Work independently Responsible, honest, trustworthy I'm a peoples person Work done in order Always working with different type of clients everyday
Pros: More knowledge and experience to better myself
Cons: Working alternate saturdays
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Great team spirit
What i love the most about my current company is the team that i am in,my managers ensured that we have a good team spirit and everyone made sure that is archieved,we are always willing to share knowledge and skills.I like that they give you the opportunities to further your studies.As much as my job is challenging which i lime because it motivate me,but the is no room for growth and im ready for growth professionally.
Pros: They impower eductation through basaries
Cons: No room for gowth
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Ï‚§ team player and go getter
 Good written and verbal skill  Pays attention to detail  Methodical  Diplomatic  Manage pressure and conflict resolution  Able to listen and probe effectively to determine clients real needs and avoid going back for additional information  Results orientated, committed to meeting deadlines  Client Service orientated, enjoys dealing with clients and people  Good numerical ability  People management and motivational skills  Socially confident, able to establish rapport quickly and maintain relationships even when communicating disagreeable information to others  Team builder and player  Self motivator and starter  Create a positive working environment and maintain it.
Pros: provides stability
Cons: traveling is costly and far
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Senior Change Manager
Been.rather busy with approx 150 changes.per week. This includes mitigating risk factors an analyzing changes across all platforms. Also.to ensure changes are successfully.implemented
Pros: Great work.life culture
Cons: Long.working.hours
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Skills
I have good communication skills.. I am a team player and like helping colleagues with weaknesses . I'm not afraid to ask for help.. The beat thing about being in the call centre industry is getting to talk to different kinds of people over phone. I have also learned to know the kind person you talk to by the way they sound over the phone...
Pros: Great place to work
Cons: Can get boring no growth opportunities
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