Overall
Promotion
Salary
Work/life balance
Culture
Leadership
EXCELLENT AND COMMITED
Dear Sir/Madam My name is Ndlovu Nomcebo Gracious I believe that my strong educational background and extensive experience in the job field make an appropriate candidate for any available position. As you can see in the enclosed resume, I have been working as a multifunctional consultant with the Nedbank for 3 and half years. Since, my responsibilities and duties were quite like those required in the ad of your department, I strongly believe I can perform well all the delegated duties and tasks. As I greatest success on this position I would like to point out that I have qualifications Which includes a bachelor’s degree in commerce, bachelor of honors in economics and a post graduate certificate in education (PGCE). I am a quick learner, very motivated and I have proven to be able to work independently and in a team during my experience working as a multifunctional consultant. I would like to further elaborate on my motivation and competences during an interview.
Pros: EASY TO ADAPT TO CHANGE
Cons: WORKING LONG HOURS
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Incidents
https://www.facebook.com/groups/488670484600951/permalink/2296199863847995/incident coordinator Computer literate Major incident follow up Focus session
Pros: Learning
Cons: None
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Alot of personal growth
I work in the nedbank call centre, in a team of 14 people. I started of nedbank as a consultant selling credit card, I then went onto the funeral desk and I had the opportunity to become 2ic(second in charge)of my team and there after got promoted to seconded team leader for 1 year, the position became redundant and I there after went back onto the lines taken calls, I currently work on the inbound credit card, personal loans, investments and current account sales desk. I enjoy working for a reputable company as all my experience and personal growth came along the years at nedbank. I have learnt a lot in terms of management and other skills outside of banking.
Pros: Got promoted to seconded team leader
Cons: Call centre environment
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Excellent learning curve in the banking corporate sector
Challenges high targets dead lines and daily run rates. Good company values that is not implemented by leaders. Slow outdated systems that has an effect on client services and relationships building with clients and targets. Great flexible working hours depending in manager.
Pros: Great opportunity for promotion
Cons: Long working hours
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Excellent environment to work in
Good environment Provide platform to be an expert in what you specialise on Learning development No opportunity for growth/promotions System not that advanced Department open for new ideas
Pros: great enviroment and good working space
Cons: System difficulties
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It was truly an excellent learning curve.
i knew nothing about information technology until i started working for Revenue Red. It definitely helped me increase those skills as well as my admin and telephonic skills.
Pros: gave me an opportunity to study and improve my skills
Cons: none that i can think of.
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Good stepping stone
As a new graduate , who is currently a student and part time employee I have proven to myself that I am fully capable of delivering and adding value to one of the biggest bank in South African as well as contributing to holistic growth and development in personal and academical as well as organisation , I believe as the world is closely getting to it`s fourth industrial revolution as young minds we need to constantly up skill and diversify our offering to match up to the demands of the fourth industrial revolution which is part of the reason why I am currently studying part time my post Graduate Diploma in Finance , investment management and Banking part time.
Pros: Big company and greater opportunity to learn
Cons: Distance to work
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Great learning envirnoment
Good environment to work in. great interaction with clients. great learning institutions. good culture modern technology. first digital of banking culture. good money App. easy banking structure of applications.
Pros: Retail client service interaction
Cons: long and weekend hours
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Team player, accountability, responsibility
I started working @ Nedbank in 2008 as a call centre agent, in 2011 I moved to credit card department (legal) where I was liasing with external collections on behalf of the bank as a credit administrator. Was then given an opportunity to work as a client liaison officer , dealing with all the queries from , Ombudsmen, Hello Peter, and all different queries from the clients
Pros: Personal growth
Cons: Long working hours
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Holistic end to end management of the portfolio.
My day is typically engrossed by stakeholder management. On a day to day basis, I deal with creating campaign strategies, leading ideation sessions, directing briefing sessions, allocating and management of budgets and most importantly, team management. My stakeholders have different requests or pain points which I need to find workable campaign solutions and/or strategies for. My role also needs to ensure the acquisition of approvals from Risk and Compliance in order to reduce the risk any communication might bring to the business; ensuring the bank keep its responsibility or promise to treat customers fairly. Over time, I’ve learnt to be patient. I also have acquired the ability to understand people and appreciate the difference in them. I can easily work with people from all walks of life and this happen to be the best part of my role. Ironically working with people can also bring its own challenges due to the levels of understanding, different views and most importantly work ethic.
Pros: Opportunity to collaborate
Cons: Indecisiveness of stakeholders and a small room for growth
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