Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Growth
I am an experienced IT professional with 15 years in the industry. I adapt easily to a new environment and aim to become a Technical Manager in IT. I'm offering my skills to support the industry to advance in latest technology.
Pros: Distance shorter
Cons: Travelling to work takes too long
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Excellent learning curve. Good Listener and always available to assist.
In my current role as an IT Functional Application Support with State Information Technology Agency (SITA), I am accustomed in working in a high-pressure environment where accuracy and attention to detail are essential. I have developed strong skills to provide high-level IT support. I receive incidents and service requests through phone, email and log them in the Incident Management System, assign the priority based on the urgency and Impact of the issue, do functional system testing/ user acceptance under supervision against the test plan, providing advice or training to end users about the application systems' functionality with support and supervision.
Pros: Accountability Excellent Organisation skills; Ability to cope and work under pressure; Verbal and written communication skills; Excellent customer service skills; Time management and Reliability
Cons: none
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I have experience to work as a broker j have been working for 3years as a broker.
We worked from 8 to5 day. Me and my co-workers we got along very well and we were working as a term to reach our monthly target but we also had our own targets per person. I have learnt to work and get along to work with other people and how to handle difficult clients.. working with people is what I enjoyed about my job.. clients who think they know more about the product then me from the I have to convince them and try to show them how it works but I always win them over.
Pros: Supervisor
Cons: 5 to 6
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Learning cave
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Pros: Opportunity purpose
Cons: Long hours
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Very hard working person.
I am very hard working person and keen to learn. I have a good track record with a extensive experience. I have been doing the development through my entire career.
Pros: I have been exposed to different type of environments and working with different people.
Cons: Spending too much time on working on the project and at the end to find out the specification is wrong.
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Great Skills accumulated
A typical work day - Daily checks on all client sites, telephonic-ally or remotely assisting technicians based at other sites, mentoring interns , attending to 2nd and 3rd line queries and different client site. Attending service provider consults and providing input/recommendations to clients on future project implementations. Specification verification on all new products purchased. Your relationship with co-workers - Friendly but professional relationships with all co-workers. What you have learnt - Leadership and communication skills Business impact analysis Use of a multitude of new and industry leading technologies What you enjoy most - Constantly being challenged to provide better service to clients. Learning new technologies Liaising with various clients and service providers Being mentored by highly skilled and experienced engineers. The most challenging aspects of the job Sometimes not having essential tools or resources to complete tasks
Pros: Acquiring new skills and knowledge of new technologies
Cons: NO permanent positions available. Contract is dependent on number clients that need support
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Working at SITA KZN.
Good day HR My day is mostly consumed by doing problem management, basically finding the root cause of incidents and putting in place a permanent corrective measure in place, this allows me access to all the business units at SITA KZN and all the government departments, so you can imagine to huge number of people I interact with on a day to day basis doing trend analysis to find a solution, it’s so rewarding to finally find a permanent corrective solution to a client who has been having daily, weekly or monthly problems that waist time and money. Regards
Pros: there are many management positions in our company in my field.
Cons: I work normal stressfull hours
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Sita does not support growth
No growth, my manager lacks managerial skills. When you can hired your wait for months to get a laptop. You will be a fixed term contractor forever. They don't do counter offers,they have let go of experienced employees just because they didn't want to do a counter offer.we are using old laptops while other got new laptops, even technicians got new laptop.
Pros: Can further your studies
Cons: No growth,no training, no computers
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Excellent learning curve
I'm new in the working industry and I enjoy my work. I have a good working relationship with my colleagues and all is well. What I enjoy the most about my job is that you come across a new problem everyday and it's challenging everyday. It does need an analytical thinker.
Pros: It widens my opportunity of employment
Cons: Traveling long distance every day
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Learning lots of application
I learn lot of applications ,routing and switching with different vendors .l like to work as a team ,working under pressure for a long hours.bility to work as a team Self-Management and results-driven Ability to access and use information Organizing Ability and Planning Ability Have professional attitude and be well spoken and meticulous Conflict handling skills Serving customers from diverse backgrounds Ability to work under pressure for a long hours and standby when required
Pros: new operating system, software, upgrade, applications and setup new computers Installing network switches, new cisco phones Answer all incoming calls from users, Logging, and tracking of incidents and requests Logging and communicating all incidents to customers and IT Identification and escalation of re-occurring problems and incidents Follow up on priority calls Ensure that all incidents and service requests are registered on the call logging system Escalate customer issue as appropriate Creating, modifying, enabling, unlocking, resetting, locating user and computer Accounts Installing network printer, Installing, maintaining and configuring software updates I have been working for sits for more than five years
Cons: Working in weekend's for long hours
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