Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I am currently working for wns company doing telephone and mobile refunds at Debtors section.
Currently i am dealing with refunds to customers. I am working well with colleagues. I have learnt a lot from my current job. I also came with my experience from my previous job. I ENJOY working with different people because I learn a bit from each of them. The challenges are when colleagues are not in and don't have access to some apps and the customer wants payment that time.
Pros: learing to deal with different customers and more about cionfidentiality in customer
Cons: more long hours morespecially monthend when we need to submit the reports
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Great development
great working environment , friendly colleagues , kind customers , career growth. enjoy field work . working in dangerous areas.
Pros: growth
Cons: working in dangerous areas
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Learning
Good company to work for, i gained more knowledge in the past years that i have been with the company. Now os time to learn new yhamd grow personankly ings
Pros: Great opportunity to grow
Cons: Long hours
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EXPOSED TO NEW TECHNOLOGY ON A DAILY BASIS
A TYPICAL DAY:- START UP MEETING DAILY CHECK THE CUSTOMERS BASE ON EXCEL - THE TARGETS FOR THE DAY/WEEK/MONTH DISCUSS SALES TARGETS WITH THE TEAM DO ESCALATIONS AND FOLLOW UPS OF ORDERS FOR FIBRE/ADSL AND LTE DISCUSS BARRIERS CHECK THE COVERAGE MAP FOR FIBRE/ADSL AND LTE IN THE PORT ELIZABETH AREA RELATIONSHIP WITH CO - WORKERS:- GREAT TEAMWORK I ALWAYS SHARE MY KNOWLEDGE WITH THE TEAM WE SUPPORT AND ASSIST EACH OTHER WHAT I HAVE LEARNT:- I LEARNED TO BE PRO-ACTIVE AND TO BE PROFFESSIONAL AT ALL TIMES WHEN DEALING WITH CUSTOMERS AND KEEPING THE CUSTOMER INFORMED OF ANY NEW PRODUCTS AS WELL. THE MOST CHALLENGING ASPECTS OF THE JOB:- WORKING TILL 20:00 AT NIGHT - CAUSE THE CUSTOMER ARE ONLY AVAILABLE AT THAT TIME. THE TURN AROUND TIME OF INSTALLATIONS FOR FIBRE/ADSL AND LTE
Pros: YES - OPPERTUNITIES FOR PROMOTION
Cons: LONG HOURS
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Good sales and customer service experience
Check my emails for possible communication from the head office to convey to the sales team Check on the stock My typical day at work starts with a morning meeting with the sales team discussing store and individual performance. Doing follow ups of customer queries Tracking on sales performance coming in on a daily and weekly basis My relationship with co-workers is very good we have a good professional relationship I have learned a lot about leadership and managing different individuals I enjoy interacting with different people as I’m in retail so I get to interact with so many people Not getting enough support from line managers
Pros: I've built a good professional character
Cons: No growth
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Exposure and opportunity to further my studies
I would like to work for a comany that have direction, processess, procedures and policies in place Diversity should be a priority to a company strategy and have interest to its employees.
Pros: exposure to other department assist to understand the business better
Cons: long driving distance
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Hard worker
I am a hardworking and dedicated individual. I am responsible and an independent person. I work smart and I am capable of working under pressure. I enjoy working in a team and on my own. I put my knowledge and understanding to all the tasks I am given to give off the best standard of performance.
Pros: Great opportunity to find job that qualified on
Cons: working as a team
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Nice learning curve
The review of my work place, Running different project meetings, managing project dependencies and action activities. Good relationship working relationship with co-workers and project teams. I have learnt to treat all people with respect and have patience, because the people are the ones that can make or break your project.
Pros: Great opportunity in a good company
Cons: Economic landscape
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Excellent opportunity for growth and development
A bright greeting clients and attending to lots of mail.Interacting extensively with the staff. Excellent work ethic - great relationship with all the staff Management skills Ne challenges and working smarter Brainstorming find good ideas Sometimes trying to spend budget - assisting all the PM to achieve their targets Excellent team - great work ethic
Pros: Great opportunity for growth
Cons: Working almost every weekend
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Great learning curve
I am currently employed at Telkom Express. I have been with the company for a year and 11 months. Working here has given me a new experience to the customer service industry as well as sales. The staff make working here a pleasure as we are a close nit environment. There are some challenging days as there are different services we offer to both consumer and business. My daily job duties include but not limited to sales, admin, stock receiving,communicating with head office in regards to staffing and other staff process. I am also in charge of driving sales among staff and making sure there is minimum customer complaints. I am in charge of the basic running of the store that includes opening and closing of the store, cash ups, banking sending off reports to head office, complying information as well for head office. I have been given a opportunity to grow in the company in just 3 months of been with the company i was promoted from sales consultant to Store Assistant manager.
Pros: room for growth
Cons: working hours are long
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