Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
My job is very broad,it gave me a lot of experience as there is no specific job that you responsible.we do everything.I work well with my collewues where when I am not in they ca feel it.I am a crazy someonea challenging day is when there is no bussiness and wehave to close our targets.I have learnt to be patient and team work and to always strive for achieving my goals by hard work
Pros: Great opportunity for briadening knowledge
Cons: Long working hours and underpaid
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Excellent learning curve, gave me experience in contact centres
i oversee a group of 10 agents, i do QA on a daily basis as well as coaching. i do weekly and daily reports on SLA. i also accept all complaints and supervisor calls. i enjoy the fact that i am able to provide a service which assists and keeps our clients happy. the most challenging part of my job is non communication from higher management as well as limited growth in our johannesburg branch
Pros: great growth
Cons: long working hours and shifts
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Good learning curb
It's a lot of work, target based all the time. You must give an answer when targets not reached even when it has been a quiet month depending on where your branch is located. You are also required to do telemarketing, obtain referrals from clients that are considered quality clients. Then do follow ups on those referrals. When required you must go assist other branches if they are short staffed, out of your own pocket.
Pros: Interact with new people all the time
Cons: Long hours, weekends, public holidays,
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Growth Opportunity
I am a distinctive result-driven, team player and competitive person. Through my work experience I have gained a sturdy ability to apply logic and reasoning by effective communication skills, executive orders and adhere to protocol. I possess outstanding communication and research skills along with a passion for excellence and communicable enthusiasm. My experience at Capitec bank has been the most beneficial to me as I have discovered my passion for working with numbers and enjoying it. I also have learnt to acquire the ability to work under pressure and maintain an esteemed level of professionalism.
Pros: Doing what i love working with clients and numbers
Cons: long hours. working on weekends
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Excellent growth and learning curve
Best foundation any employee needs to start getting into any industry. Capitec Bank has groomed me even more, made me cope even more under pressure and showed me that nothing is impossible. I recently received An Award for Best Service Consultant of 2016 in our Region. I am a naturally high striving worker. You wouldn't regret having me part of your company
Pros: Great growth and promotion opportunity
Cons: Long hours
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Excellent learning curve, team work and close knit colleagues
Working for Capirec bank is great in a sense that you learn a lot from colleagues, you adjust your personal life and blend it together with the company.
Pros: Great opportunity to grow and be promoted
Cons: long working hours
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Good chance to learn and improve myself.
My days include a lot of problem solving and giving clarity to clients, we always ask for assistance and encourage each other with such issues. Working as a team to meet targets and provide the best possible service, the most challenging and yet enjoyable part is meeting targets and pushing sales.
Pros: I get to interact with a lot of different people and enjoy seeing them satisfied.
Cons: sometimes I can do anything for a client and have to disappoint them.
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Excellent learning curve
I would like to be part of Capitec bank team member. I am a hardworking person. I am confident and a fast leaner. I love working with people with pertient.
Pros: Great opportunity with promotion
Cons: Long working hours
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Great learning opportunity
One great thing about working for the company is that you grow as a person because there is so much to learn.The work environment is not that great as we have lots of challenges regarding how we being managed as empolyees and the amount of pressure.However it is a great start to anyone's career as you learn alot from client service and growing as a person.
Pros: Great opportunity to discover new things about people handle finances
Cons: Long working hours and no benefits
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In time
Best way to start your career. As a consultant you get to do a wide variety of duties. Long hours are the down side. As an employee, working under pressure is a required skill.
Pros: Salary increases
Cons: Long hours, wide variety of duties, and salary range
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