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Capitec Bank Reviews

 

Great learning oppertunity

Fitm foundations is awesome and the staff become like family. Its fantastic working with your team how ever salaries scales has to get more attention.

Pros: Lekker working atmosphere
Cons: Long working hours

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Excellent learning experience

Working for Capitec bank was an eye opener as it was my 1st permanent job. I have learnt patience, perseverance and true team work. - A typical work day would be reviewing plans for the day, which included target management, serving clients to the best of your ability. - Your relationship with co-workers we made it work. If I had to spend as much time as i did with them i had to make it work. I had to be understanding as we were all different from different backgrounds. It taught me patience - i have learnt never to give up and keep on pushing. There is always a solution to every problem no matter what. - What i enjoyed the most was serving clients and making sure their needs were met and they were happy and satisfied

Pros: Very challenging environment pushing you to limits
Cons: Little room opportunity for promotion

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Growth and experience

I have gained a lot of experience from working in a branch environment,i have learned how to deal with clients and how to adapt to change,especially in a growing company

Pros: The company provides awesome training opportunities
Cons: Long working hours

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Personal growth

i am a call centre agent meaningi deal with different tpes of clients in an hour wether would be a happy or an agry client, i have equiped myself with interpesronal skills allowing me to listen and respond to the client need at that time. a positive feedback from client has proven my patience with client query

Pros: great opportunity to grow
Cons: working on weekends

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Experience exposure

I get to gain experience in the world of Banking and m exposed to meeting different kinds of client who react differently to different products and you have to treat them as equal and with respect and dignity

Pros: Great opportunity for being marketed
Cons: Extra long working hours, high targets and inability to further your studies

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Scrutinizing bank statements,id's,payslips and proof adress

Being client centric at all times,giving best service,time management.The ability of accuracy and attention to detail when dealing with documents.The knowledge of the product is put at best practice.Calculation of receipts and expenses.Computer skills and knowledge must be applied at all times.

Pros: Internal Vacancies
Cons: Long hours and working 6days a week

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LEARNED A LOT ABOUT CLIENTS AND MYSELF

At Capitec Bank I was a Client Service Champion I would welcome clients to the bank. Find out what they need to do at the bank, at times I would be able to meet the clients' need at the door for example a client can do transfers on their phone, get a bank statement by the ATM. I managed the floor, made sure that every consultant is doing their work, dressed appropriately and has their desk in order Filed client applications at the end of the day. Write a report of how the business day went.

Pros: I LEARNED HOW TO COMMUNICATE WELL
Cons: I WAS STANDING THE WHOLE DAY

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Call center agent assisting client ..stopping card

i enjoy working with people,have good relationship with my co workers have learnt many skills in a call center department zcxyhtydjghjyukyj,gmnghbm,uyjhkmujhmnhjhtdrygtruyjrrdfbncxsarfter uytrasdxcbnbvkrqSDFFJHJHNMBVNTUHT5U56U76UJHGNBVJBGNBKFGYHTRYHBRTGFHYFDGVDTRDFVCBV CBNCT

Pros: promotions
Cons: 45 hrs per week

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Treating all clients the same it's does not matter that u earning high salary all are the same.

Good client service they put clients first priority. Provide training and team learning sessions to develop skills.long hours to accommodate all levels of clients.

Pros: Training to develop skills and good clients service
Cons: 8 to 5 week days and 8 to 1 suterday branches at malls they open on Sundays 9 to 1

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Challenging, yet rewarding.

Challenging, yet rewarding at times. Excellent learning and skills development. You need to learn to manage time to the T to be able to cope. A lot of pressure especially month end.

Pros: Growth opportunity there. Building skills and knowledge.
Cons: Working hours, flexibility of taking off.

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