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Leadership

Multichoice Reviews

 

Great learning curve

Its a great company to work for.However i have been temping for more than 3 years without any benefits,i want a company i can grow with and dedicate my life to.It has been a great learning curve but i need something stable that i can grow into.It has been a fruitfull journey except to temp for more than 3 years . greatly appreciate the learning curve that was provided.

Pros: Great opportunity for sales
Cons: Not making people permanant

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The best

I alwaysiThe best bit very fast paced and change is always happening to fit the needs of the customers. As a leader or manager i have to be agile all the time and be willing to move with the times especially the digital world.Consideringbthe pandemic my employer swiftly moved to working from home yes it had its challenges in the begining but we made it work. Im glad i was part of the project to make it work and indeed it did.Havingbsaid so im looking forward to work with any employer and introduce different strategies that are beneficial to the business. I personally enjoy working with people i love grooming people so leadership in a customer care is my forte. I have learnt to treat people differently according to their maturity and professional understanding.The challenges are shift at times i knock off at 11pm as a family person its a bit of a challenge as i have to supposed to be there for my family too.I am looking forward to hearing from you.

Pros: Recognition and rewards and awards regularly
Cons: Shifts

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I have learn to work under pressure together with my team

Was having a strong relationship with my team enjoy my job more because of relationship we have. I have learn so much and was willing to learn new adventures and. Most challenging part was escalations. And some of the problems within company you have to solve e

Pros: Teamleader
Cons: Overtime and long hours

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Attention to detail

Writing test cases. Reporting new defects. Reviewing fixed bugs. Communication with developers. I am working with a greate that motivates me to learn each and every day.

Pros: Employee Skills development
Cons: none

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Best working environment

I worked for a company that has great passion for customer service, which is where i learned a lot about being customer centric and putting myself in customers' shoes. My day to day duties were to provide support for my agencies(branches) in order to ensure that they're well equipped to service our customers. I enjoyed working for the company because the environment is vibrant and upbeat. I had a great relationship with my co-workers as we worked well together as a team and had respect for each other, one of the company's values is mutual respect. I worked in a highly pressured, stressful and ever changing environment whereby information is vital therefore lack of proper communication sometimes caused a lot of inconsistencies and miscommunication from staff members.

Pros: Great benefits
Cons: Opportunities given to friends

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Exposure to customer support procedure

Working as a stock controller is not too challenging but is physically demanding as you have to monitor large numbers of product in a day and ensure they secure and available

Pros: Great exposure
Cons: long hours, not much pay, not much growth

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Good learning curve

* Handling over 50 calls per day * Dealing with different personalities * Team Work * Long working * Hot seating * Communication from management is critical

Pros: Customer centric
Cons: Long working hours

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Excellent learning experience

Pros: Great opportunity to grow
Cons: Tempt position for too long

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Amazing work experience

Working for Multichoice gave me an opportunity to interact with different people. From the dynamic the that I was working with to customers that work in to the service centre. My day at work was never the same , I could walk in put my bag down and assist with an irate customer for 2 hours. Working with a team of 11 people made more compationate and understanding to people's needs. When we won team of the year in 2018 made me confident that I'm on the right track.

Pros: Opportunity to learn
Cons: Shift work

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Experienced PM excels at managing projects, collaborate & interface with project teams and clients

• Total experience of 17+ years with 5+ years of project management experience, and 3+ years of QA Manager / Scrum master • Extensive operating 5 years of experience in Agile and Scrum. • Worked for South Africa Clients viz., Standard Bank & Multi Choice • Successfully migrated more than 10 projects from Waterfall to Scrum. • Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressured environment. • Solid communicator with exceptional team-building skills.

Pros: Servant Leader Attitude
Cons: Cannot compromise in deviations

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