Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Impressive company
Multichoice it's a good company to work for because I have meant a lot based on controlling my anger towards the company not the company only but also in the outside world of the business and building rupaul .The nice thing about working at multichoice is that the is weekly/monthly incentives that motivates the employees to do more.the relationship with my co-workers it's amazing because you can be able to approach them when you have personal problems. The most challenging thing about multichoice it's punting when I say punting I mean selling an insurance and pricelock because you have a target to reach in a month and working hours that a very crazy
Pros: Multichoice has growth but you need to have a qualification because most of the post needs a qualification
Cons: Working hours are just okay.the problem is when you work a late shift knocking off at 23.00 you need to provide your self with transportation to home or to the rank
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Long working hours
Multichoice customer service works for 07:00 to 15:00 or 15:00 to 23:00 with an allowance of around R1 per night shift hour. I deal with over 50 customers per shift for a rate of less than 40rands an hour
Pros: Incentives
Cons: Long working hours
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Excellent place to work
It was a great place to work at I really enjoyed every moment of it. I learned a lot and everyone was very supportive when one needed assistants and there's a lot of room for growth.
Pros: Great Opportunity
Cons: Long hours
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Excellent learning curve, skills development, exposure to African continent markets
The company itself has great values. but the culture is not one to be desired from a leadership stand point. Opportunities in my department for growth are non-existent at this stage. One has to look outside multichoice for other opportunities
Pros: Exposure to various markets in Africa, reporting to executive managers
Cons: poor opportunities for growth
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Was great but need to venture out.
I have amazing co-workers a typical day at work would involve assisting customers with any DSTV queries they have as well as account queries. I have learnt a lot from this job considering it ia my first job. I enjoyed getting great reviews from customers. The most challenging thing getting coaching for 0% rated calls.
Pros: Great environment for networking
Cons: No room for promotion
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Opportunity to add great value in ever changing environment
Opportunity to add great value in ever changing environment . To excel requires sacrificing a perfect work life balance . Rewards can be great but long term impacts must be considered. Immense pressure in an industry that is changing considerably and with multiple competitors entering the market.
Pros: Opportunity to add great value in ever changing environment
Cons: Working hours and immense pressure is a constant
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Great experience and prepare you for what to expect in future
I have learned to worked independently and with a team throughout the years spent with current company, have learned that the road won't be smooth at all times, at some point you will have to pass them. Changing teams has taught me how to accommodate different characters.
Pros: Great benefits
Cons: Long working hours and abnormal shifts.
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Treats employee treatment
There is alot of growth with in the company which makes learning new products that are introduced a need so that you can be noticed. The company values they employees but tends not to cate for employees that are employed through employment agencies
Pros: Great company to work for as they value their employees
Cons: Inconsistace in shifts
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Customer service,technical work,computer literacy and team work.Be able to deal with work stresses.
Customer service Excellency, technical work, Customer service Excellency, technical work, computer literacy and team work Excellency, keeping up with your work. You have to be a well organised person. And be able able to deal with work stresses literacy and team work Excellency, keeping up with your work. You have to be a well organised person. And be able able to deal with work stresses
Pros: It's very compex environment to work where you learn alot ait gets you ready to handle any type of job thrown your way. You become excellent in all your dealings.
Cons: No benefits, No provident fund..risks of being entrenched as the company is getting competition.
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Great company to work for
as it's a busy environment with a lot of people very changeling but exciting too. Managing a team of 15 agents and working well with them is exciting. Learned a lot about the company tooa busy
Pros: Great perks
Cons: No work life balance
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