Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I Mongwe Andrew hereby confirm that the above mentioned details is true and correct
-team leader -hardworker -an asset to the company -problem solving skill -good communication skills -loving people -working over time -going extra time
Pros: I promise to be an asset to your company if you consider my application. And I'm will to work overtime
Cons: I willing to work overtime
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Excellent Work Culture
The day in the office is a live high pressure environment, where we have to ensure that all Human resource and other resources are fully operation to meet customer satisfaction. The people are filled with life and always looking forward to assisting customer and going the extra mile. human to human approach is the main lesson I have come to learn.
Pros: Great Company to work for
Cons: Too Causal environment
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Excellent learning environment
Great working environment. Provide 2nd and 3rd level support through the ticketing system. • Active Directory administration Creation and maintenance of users and computers in the domain. • Maintain security, backup, and redundancy strategies • Proactively ensure the highest levels of systems and infrastructure availability
Pros: Great opportunity for promotion
Cons: Long working hours
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Multitasking
I AM A HARD WORKER WITH GOOD MULTI TASKING SKILLS.I AM A FAST LEARNER THAT ENJOYS LEARNING NEW PROCESSES AND BUSINESS SYSTEMS AT ALL TIMES.I STRONGLY BELIEVE IN MUTUAL RESPECT WITHIN THE WORK PLACE AND ENJOY WHAT I DO WHICH LEADS TO MAKING ME LOVE AND RESPECT MY JOB DESPITE ALL THE DUTIES I WOULD BE TASKED WITH. AM NOT AFRAID OF CHALLENGE AND I CAN WORK UNDER PRESSURE WITHOUT A SECOND THOUGHT OF GIVING UP.
Pros: Received 2 promotions
Cons: Capable of working 12 to 15 hours in a day
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Fast learner and good communicator
We work flexible hours, there's is no micro management, good salary but they keep temp workers for over years without converting to permanent position. The culture is good, there's good communication and training is also provides to upskill employees
Pros: They offer training
Cons: Flexible hours
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Agile and Spot on
With the number of years im the industry of Customer care. I've learnt that you need to always be agile in the manner you handle issues you come across. To be solution driven to always do your best to give the best service. To also learn and share with once colleagues to improve each other. To be part of the growth and successes of the organization.
Pros: New environment to learn new things.
Cons: Time consuming customers.
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Resume
I have over 10 years progressive experience in customer care. I would like to work in an organization where I can use my customer care experience and my qualification in Education training and development. Excellent communication, interpersonal and conflict -management skills as well as writing skills. The job I am applying for is a good opportunity for me to work actively and productively in my field of expertise and apply my skills.
Pros: great benefits
Cons: long working hours
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Learning the hard way
I work in a very friendly environment where its a social media department, with very polite and yet intelligent colleagues. I've learned independence within the department as we sometimes work from home. The only challenges we face is the escalation which takes time to be resolved and that leads customers irate.
Pros: I moved from the contact centre to Social media department.
Cons: Shifts are tiring most of the time, especially the 3 to 11 shift.
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Was great but need to venture out.
I have amazing co-workers a typical day at work would involve assisting customers with any DSTV queries they have as well as account queries. I have learnt a lot from this job considering it ia my first job. I enjoyed getting great reviews from customers. The most challenging thing getting coaching for 0% rated calls.
Pros: Great environment for networking
Cons: No room for promotion
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Experienced PM excels at managing projects, collaborate & interface with project teams and clients
• Total experience of 17+ years with 5+ years of project management experience, and 3+ years of QA Manager / Scrum master • Extensive operating 5 years of experience in Agile and Scrum. • Worked for South Africa Clients viz., Standard Bank & Multi Choice • Successfully migrated more than 10 projects from Waterfall to Scrum. • Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressured environment. • Solid communicator with exceptional team-building skills.
Pros: Servant Leader Attitude
Cons: Cannot compromise in deviations
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