Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent oportunities for growth and development
Have experience in customer service, worked for Standard Bank for more than a decade. Have good communication skills both written and verbal. Very passionate about customer service and working with people is my passion.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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Poor
At this moment my challenge is to be permanent of which with been working here since last year September but no promise at all. My relationship with my coworkers is very good since I came here. I have learned that working with different people its a good experience at this moment cause you learn different things everyday.
Pros: not at all
Cons: not at all I work 7hours a day
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Team work, working together as one
customer experience, working with people build my character, personality and made more confident. learning and listening. I have being working with people different cultures and they are all different and unique. at the of the day we are one. we have to stand together to overcome optical.
Pros: grow the company, generate revenue
Cons: upskill myself
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Att: Recruitment Officer
Att: Recruitment Officer 05 Amoora Road Wentworth Durban 4052 Sir/Madam Re: Application for employment Please accept this as an application towards the position advertised as I wish to utilise my acquired knowledge received from my studies. Find enclosed a copy of my curriculum vitae, consisting of 2 pages . I currently hold the position of Customer Support Officer for Standard Bank Head Office Kingsmead. My duties are as outlined in my CV. I have the ability to work consistently without constant supervision, I am a fast learner and a team player as well. I look at this job opportunity as a new challenge and a great opportunity. I do hope that my application is viewed in a favourable light and look forward to a favourable response. Thanking you. Tarryn Griffiths
Pros: Clear focus and direction from managment to staff.
Cons: I am on retrenchment
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FANTASTIC LEARNING ENVIROMENT
HAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTUREHAS A FANTASTIC CULTURES WELL OILED PROCESSES MANAGEMENT QUITE HELPFUL GREAT CULTURE
Pros: PROMOTIOON
Cons: LONG HOURS
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Excellent learning curve
Great introduction to the world of work and professionalism. Many opportunities to upskill and for career development. Great place to learn the basics.
Pros: Great opportunity to upskill
Cons: Taking long to spot a potential in someone
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Learning curve
Standard bank is a great company if they can change some of their processes the'll be the best in business.I'd the was to be less differentiating between contract and permanent employees most employees would be happy to be working for the Bank
Pros: Salary is good
Cons: Too much irate clients
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Experienced
Experienced Test Lead with banking and Finance experience. I like to working in a challanging environment where there is room for growth and open opportunity for innovation. I ejoyed team work though i also manage to work individually. I cope and manage pressure where we work with tied dead lines to meet deliverables. I have people's management skills as i have lead a team more of more that 10 Senior Testers in different projects for different companies.
Pros: GREAT opportunity to grow
Cons: Meeting deliverables
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Customers are always first, I am very passionate and dedicated at my job.
I am very dedicated and passionate at my job. Love making customers happy by providing excellent service to them. Always keeping them informed. The customer always comes first. I enjoy working in teams, and would really like looking for good opportunities to grow. Always thinking of new ways to work better. A typical day would be calling customers trying to make a arrangements for a valuation to be done on the property. I have a good relationship with my co-workers. I have learnt how to be responsible and take ownership/ accountablitity for my actions. and to always put the needs of the customer first. i enjoy it most when clients are pleased with the service that we provide to them. The most challenging aspects will be if customers numbers are incorrect to contact them. or if the property details are incorrect as this delays the process.
Pros: We work a flexible shift. We have alot of fun events at work.
Cons: when vacancies arises within the Bank, we are not always informed
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Great knowledge was gained
Work hours 8 to 16:30, a lot of over time was worked and the time will be given off otherwise paid. Most we will have quick meetings to discuss targets, work ethics etc We then will have coffee and then move to our stations and start preparing for walk in customers to be assisted and all other responsibilities like queries etc to be worked on. Lunch is an hour and then work till end of day.
Pros: Customer service and great way to learn a lot about banking
Cons: Favoritism
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